Kids Book By You
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Frequently Asked Questions

Below we have listed our most Frequently Asked Questions. To see the answers, click on the question. If you can't find the answer to a particular question, click here to contact us by email or call us toll free 1-877-898-1440.


   Q. What are the stories about?

Our latest offering is The Enchanted Castle, where two children and their special pet journey to a mysterious old castle. Adventures unfold as they make new friends and discover an amazing array of secret jewels, including a charmed ring that grants wishes! The children perform magic tricks with an invisible friend, foil a robbery attempt, and meet statues that come to life. When the castle is in danger of destruction, the children must devise a plan to save their beloved playground.

The Enchanted Castle is adapted from the classic children's fantasy novel written by Edith Nesbit. Read and discover how smart children and a little magic can make for exciting adventures!  This 130-page chapter book is appropriate for children 6 to 12 years of age, and is also great for reading aloud.  Click here to learn more details about this delightful story, and also try our personalized preview.

The Phoenix and the Carpet begins when our two personalized characters discover an unusual egg within a magic carpet. The egg hatches into a remarkable, ancient talking bird - our Phoenix, who has a wise but haughty personality that helps, amuses and frustrates our young leads. When the Phoenix tells them the carpet can grant wishes and take them wherever they wish, the children launch themselves on a hilarious series of misadventures ... landing into trouble at every turn!  But thanks to their wits, imaginations, and courage, our main characters always work together to save the day.

The Phoenix and the Carpet is our funniest children's novel yet, thanks to the friendly but rather demanding Phoenix and its attempts to understand modern-day life.  In addition, the two children are continually surprised by the results of their wishes - at various times, they end up floating on the ocean, covered in marshmallow, surrounded by hundreds of hungry yowling cats, and even entertain an audience in an Indian bazaar!      

This 130-page paperback novel is a chapter book appropriate for children 6 to 12 years of age, and of course can also be read aloud.  Click here to learn more details about this delightful story, and don't miss our personalized preview.

The Amulet tells the tale of a pair of children journeying across a magical backdrop in a search for their missing, beloved pet - guided by an ancient amulet.

Traveling through time, the youngsters experience a number of exploits first hand - they make friends with an Egyptian, introduce a sea captain to a compass, and help place a major archeological find in a museum.  Throughout their adventures, the friends are accompanied by the Psammead - the lovable but hilariously cranky creature first introduced in Two Children and It.  (Note: Though The Amulet continues the story begun in the earlier book, we have carefully ensured that both books can be read on their own.

This 130-page paperback novel is a chapter book appropriate for children 6 to 12 years of age, and also makes a thrilling read-aloud book!  The Amulet also contains twelve illustrations and sketches, some of which you can see when you try out our personalized preview!  You can also click here to learn more details about this delightful story.

Like its sequels, Two Children and It is professionally bound in a 130-page paperback novel format.  The story includes four personalized characters: two children, an adult (who imparts occasional words of wisdom) and a pet! The tale centers around our two main characters who are on summer vacation. One day, while our dynamic duo are playing in an old gravel pit (digging a hole to Australia), they uncover a most unusual creature, called a 'Psammead' (pronounced - Sammyead).

The sand-fairy, as the children call it, is an ancient, ugly, irritable and cantankerous creature - its only redeeming feature is that it can grant wishes! Our characters each get a wish a day that lasts until sunset. Of course, our friends are overjoyed with this discovery, instantly thinking of all the things they've always wanted. But no matter how carefully the children plan, their wishes keep backfiring.

This is a chapter book without pictures, and it looks and feels like a conventional paperback - like a grown-up's book! We recommend this book for children 6 to 12 years of age and it is also great as a 'read aloud' book to be read as a bedtime story.

The Phoenix and the Carpet, The Amulet and Two Children and It were adapted from children's classics written by Edith Nesbit in the late 1800s.  Adapting Nesbit's The Phoenix and the Carpet, The Story of the Amulet and Five Children and It (which was made into a film in 2004) was a challenge, but we are quite proud of the results! For those not familiar with Ms. Nesbit, she has written many children's classics that are now taught in classrooms across the country. Some of her more popular children's novels include The Railway Children and The Story of the Treasure Seekers to name but a few.

Our second personalized children's book, The Book of Dragons, was released in 2003 to rave reviews and consists of four stories professionally bound in a 130-page novel format.  This is a full-length personalized novel recommended for children ages 6 - 12.  It is wonderful as a bedtime story for youngsters, and also ideal as a chapter book for children of reading age.

The Book of Dragons was also originally written by Edith Nesbit in the late 1800s and has become a children's classic.  Book By You has updated and personalized these stories for you and your loved one's reading enjoyment.

What are the four stories about? In the first story our main characters embark on a hazard filled trip to the North Pole to investigate the Aurora Borealis. (Of course everyone knows that this is the Northern Lights - and if you don't, you will by the end of the story!) In our second story, our main characters befriend a witty and cunning Cockatrice, who masterminds a plan to deal with a dragon that has eaten our main character's hometown. In the third (and favorite) story, our character's mission is to save the world from a horde of dragons that have taken over the world. With much courage and determination, they save the world with the thanks and gratitude of the nation! And our last story is titled "The Last Dragon," which is aptly named because it is about our personalized characters saving the last dragon from extinction!  A more detailed description of this story can be found here, and you can also try a  personalized preview

We have also taken one of the stories and made it into an eStory that you can download as an email.  It is ten pages long, and is a great primer for The Book of Dragons.  To personalize and download the free eStory, click here.

Our first personalized novel, The Golden Key, was introduced in 2000 to great reviews. This book is a full-length (100 page) adventure novel that is based upon a story originally written in 1867 by George MacDonald.  MacDonald is a noted children's book author and mentor to authors such as C. S. Lewis, T. S. Elliott and Lewis Carroll, who credit MacDonald as one of the best storytellers to put pen to paper. We selected The Golden Key to launch our new series of children's books because of its rich values and traditional fairy tale qualities.

The Golden Key begins with our main character embarking upon an adventurous journey that begins with finding  a mystical golden key that is hidden at the end of a rainbow. The search for the keyhole is what guides our character's journey.  Our hero/heroine is joined by a friend and together they cross the 'Land of Shadows'.  During their trek our main characters become separated but with the help of  the Fairy Godmother, The Old Man of the Sea, The Old Man of the Earth, and the oldest man of all, The Old Man of Fire, they are reunited and find the answer to their dreams. We recommend this classic fairy tale for children aged 6-10.  Great as a bedtime story for youngsters and also ideal as a chapter book. A more detailed description of this story can be found here, and you can also try a personalized preview.

Prom and Prejudice focuses on a pair of teenagers, and is aimed at a slightly older audience than our other Kids Book By You releases. Our teen hero and heroine were once best friends, but lately have only traded wisecracks and pranks.  By their senior year of high school, the tension between them is as sharp as a knife, made worse thanks to the football player's seemingly unstoppable delight in teasing the cheerleader and her loyal group of pals. 

As the school year progresses, eventually our young hero realizes that he not only needs our heroine's help to study, but also craves a return to their close friendship - but how can our heroine believe that he's had a change of heart?  Will she agree to his latest scheme? Can he win her and her friends' trust?  And can either of them stop the prom night from being ruined by a devastating act of betrayal?  Try our personalized preview of this new adventure, or click here to learn more details about this story.

Our personalized novels will keep you and your child turning the pages!

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  Q. Do your books contain violence?  What about values?

There is no violence in any of our books.  There's lots of adventure and our characters irritate a few dragons in The Book of Dragons...  but no violence.

Themes such as the value of friendship, perseverance and the importance of following your dreams are explored and uniquely presented in a manner only possible through a full-length personalized story. The themes and values are presented subtly to enhance the story, and in no way detract from the storyline.

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  Q. What do the books look like and how many pages are they?

The Enchanted Castle, The Phoenix and the Carpet, The Amulet, Two Children and It and The Book of Dragons are 130 pages, and The Golden Key is 100 pages. All our books are professionally bound using what is called a 'perfect binding' process... this means it looks and feels just like a classic paperback novel - except it's better - because we personalize the front of the book with the main character's name!  The book is the same size as a conventional paperback, four and a quarter inches by seven inches and the cover is in full color.    

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  Q. How long does it take for a book to be printed and shipped?

The table below gives an accurate date for delivery for each of the shipping options based upon the date of our printing schedule.  We ship worldwide and have many overseas customers - including the UK and Europe. Books shipped outside North America are billed in US dollars and charged an additional $9 shipping and handling.

Shipping Options and Book Delivery Dates
 1st Class Mail ($4.95  S & H):
Delivery on or before Thursday, July 16
 Priority Post ($5 extra):
Delivery on or before Tuesday, July 14
 Courier Express* ($15 extra):
Delivery on or before Friday, July 10
 Overseas Air Mail ($9 extra):
Approximately Monday, July 20
 Overseas Courier** ($30 extra):
Delivery on or before Friday, July 10
* Courier shipments within North America by Federal Express & UPS. **Courier to overseas locations by Federal Express. Do not use a PO Box or APO address for Courier deliveries.  Questions? Call 1-877-898-1440 or email publish@bookbyyou.com

Need to present a gift immediately - as in today? Don't worry, print a personalized Gift Announcement!  It's a charming way to say your gift is on its way. It can be printed immediately from our website now! To find out more about our personalized Gift Announcement, click here.  It's almost as good as the real thing - they'll 2hearts2.gif (1258 bytes) you for it! 

If you are worried about the delivery time of your novel, email us at publish@bookbyyou.com or call 1-877-898-1440 and let us know - we will do our best to expedite the delivery. 

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  Q. What is a Personalized Gift Announcement?

The Personalized Gift Announcement is a certificate that is created and personalized by you and can be printed from our website immediately and given to the recipient of the novel.  You add your spouse or friend's name to the Gift Announcement to create a touching message that shows the recipient that you've taken the time and care to find a creative and fun gift. The gift announcement is created after you've placed your order and is part of the order confirmation page provided after completing the character questionnaire.

To find out more and see a personalized sample, click here.  Remember it's never too late to say I love you!  

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  Q. How much do the books cost?  What about multiple books?

Our children's novels are $24.95 plus $4.95 shipping & handling for a total of $29.90 (USD).  Books shipped to Canada will incur an additional 5% (GST) for a total of $31.40 (CDN).  These prices include postage for shipping via First Class Mail - we also offer Priority Post and Courier Express shipping options.

Books shipped outside North America are billed in US dollars and charged an additional $9 shipping and handling. International courier shipping options are also available to many countries for additional fees.  For overseas/international orders, click for a currency calculator.

Only one shipping and handling fee ($4.95) will be charged no matter how many books are ordered - they must be shipped to the same location.  This also applies to expedited shipping options.  

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  Q. What types of payment do you accept?  Is it secure?

We can process your order online and accept VISA, MasterCard and American Express.  Our server uses SSL (Secure Socket Level) encryption. SSL ensures that the transmission of your transaction is safe and secure.  By far, the majority (98%) of our orders are placed online.

If you don't wish to order online, you can order through our toll-free order desk at 1-877-898-1440 or you can print and mail the completed Character Questionnaire along with a check or money order.  Alternatively, you can print and fax the Character Questionnaire. (Don't forget to include your credit card information on the form.)  Our mailing address and fax information is included on the Order Page and on the Character Questionnaire page.    

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  Q. Can I include a pet other than a dog or cat?

In short - no.  You may love, hug and cuddle your pet iguana, snake or pot bellied pig but we can't include them in the story. The personalized storyline was developed for a dog or cat.   

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  Q. Must I answer all the Character Questionnaire questions?

We provide defaults for many of the selections in our books, but it is always better if you personalize as many of the characteristics as possible. If you are unsure about a characteristic - don't worry - remember it's a fantasy - put something outlandish or humorous!  If you can't remember or don't know a character's last name - leave it blank - a space or blank will not appear in the book.

Characteristics such as 'Friend's Hair' and 'Eye Color' are not mentioned often in the book so don't worry if you can't remember all the characteristics!    

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  Q. Are the teddy bears well-made?

These high-quality, plush 12" teddy bears have soft fur, detailed paws, and a beanbag-like filling in the feet and bottom that enables them to sit up and hold the personalized novel tucked in their cute fuzzy arms, an adorable pose that's perfect for both presentation and display. Our teddy bears come in two different colors: golden honey tan and a rich, amber brown. (Can't decide or have no preference? We'll be happy to pick for you.) Both are dressed with a beautiful red bow.   

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  Q. How do I add a teddy bear to my book order?

To order a bear with your personalized novel, simply complete your book questionnaire/order form and go to your shopping cart, where you'll have the opportunity to add a teddy bear to your order. Please note that each bear is $14.95 -- and there's only a flat $7.00 shipping/handling fee, no matter what method of delivery you select!     

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  Q. How can I add a photo to the book's back cover?

While filling in the character questionnaire for your book order, select the option to include a photo to customize the back cover. After clicking the "submit" button, you'll be taken to a page where you can select and upload a photograph of the main character or characters you've chosen to star in this  personalized novel. (Before you do, be sure to follow the important guidelines and technical requirements!)

An additional fee of only $14.95 will be added to your final total; no extra processing time is required.  Best of all, when the book arrives your customized novel's back cover will beautifully display the image of the real star of the adventure -- whether it's you, your loved one or a friend!

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  Q.How do I order a gift certificate?

Select gift certificate from our menu (under Titles). You'll be able to choose a romance or kids novel gift certificate for your recipient to personalize.  You can also select options that allow the recipient to add a personalized cover photo, a teddy bear, or even upgraded shipping with the gift certificate. Click here to learn more about Gift Certificates.

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  Q.  How do I redeem a gift certificate?

Select a title to personalize and create after reviewing our selections. Complete the character questionnaire and, with your Gift Certificate redemption code handy, follow our checkout process.  During checkout, you will be prompted to enter this code on the shipping page when you see this image:

Enter your code at this point and complete the order checkout. Click here for more details about Gift Certificate redemption.

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  Q. Do you offer gift wrapping?

No, but all of our books arrive tucked in a highly attractive gold Mylar envelope, which looks terrific on its own or decorated with your own bow or ribbon.

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  Q. Can I have the book shipped to an alternate address?

YES!  Simply enter your billing address on our contact form, then click the "alternate address" checkbox. You'll find the extra address form on the next page.

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  Q. How can I check my order status?

It's easy! Just visit our new Order Status page and log in, using your last name and order ID number.  (This is the five-digit number sent to you in the confirmation email after you made your purchase.)  Once logged in to our secure page, you'll find printing,  delivery and tracking information for your order. (Please note: tracking numbers are only available for orders placed using our Courier Express delivery option.)

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  Q. Can I become an Book By You® affiliate?

  A. Yes. If you have a website that fits with any of the Book By You® book formats (romance, teen & kids), we can provide additional new revenues through your website through our comprehensive affiliate program. Click here for more information about our affiliate program. If you are already an affiliate, click here to login to your account.

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